New Patients

Register as New Patient

Due to the overwhelming demand on our services we have changed how we deal with new patient registrations.

If you are registered at another practice in our local area you will not be able to register with Grange Medical Group.

We will be accepting between 10 to 20 patient registrations per week. (Increased workload from Covid-19 and seasonal illnesses will determine how many registrations we can process on a weekly basis).  To book one of these places you should call the practice after 10am on Monday morning. Places will be given on a first come first served basis.  We will ask you to provide an email address for us to send you the registration forms. Please download and complete these registration forms (Patient Registration form and New Patient Questionnaire and Checklist). You will be given the address to email your registration and supporting documents back to us. 

For formal identification we will accept a scan/photo of your birth certificate, passport, photographic driving licence or National Identity Card.  For proof of address we will accept a utility bill, bank statement, or rent/mortgage agreement. Missing information will lead to a delay in your registration.

Documents submitted without calling the practice as directed above will not be accepted as registrations.

Please allow 1 week for the registration process to be completed before asking for an appointment. If you are on regular medication you must then make a telephone appointment with a GP to discuss these before you will be able to request a prescription.

Note, we do not operate a waiting list.

If you move out of our Practice area, difficulties can arise if emergency calls are necessary during peak times or out-of-hours. In these instances we would ask you to register with a Doctor closer to your new home.

Please phone NHS Inform Helpline: 0800 224488 or visit their website: www.nhsinform.scot to obtain details of doctors in your area.

Change of Address

If you change your address please notify us in writing - either through a letter or by filling in one of the practice forms available from reception. If you move outside the Practice area you will be asked to register with a doctor closer to your new home. Please refer to NHS Inform Helpline or website.

Change of Name

If you change your name we require evidence to prove that you do not intend to deceive or defraud another person.  The following forms of official evidence will be accepted: marriage certificate; civil partnership certificate; deed poll; adoption papers; a statutory declaration and divorce certificate / dissolution certificate.

Change of Telephone Number

It is important that we have your up-to-date telephone numbers in case we need to contact you urgently.  Ideally we would like a home number and a mobile number.  If you change your numbers, please ensure you notify reception.

Temporary Patient Registrations

If you are staying in the area and become ill while away from home please consider seeking advice from NHS Inform or a pharmacy in the first instance.

Should you need emergency treatment with a doctor, you can register as a temporary patient (for no more than 3 months).  These appointments are only available on the day. 

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

Disabled Patient Facilities

Our premises are adaptable for disabled person access, and patients requiring assistance should advise reception staff who will be pleased to help. A designated parking bay is adjacent to the surgery entrance and the surgery has a ramp and wide doors to allow for wheelchair access.