Appointments

Grange Medical Group

Appointments

We try to make sure you see the doctor or nurse of your choice but if they are not available we may ask you to see another doctor or nurse.

Urgent cases can be seen on the same day by the first available Doctor, otherwise you will be offered the next available appointment.

If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 10am. Home visits take up much more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen.

We offer a 10 minute appointment with doctors and nurses for one condition/problem.  If you have complex health needs or have several things you need to discuss please ensure you let reception staff know when making your appointment to enable a longer appointment length to be arranged.

Your doctor or nurse may ask you to make another appointment should the time allocated not be long enough to cover all the things you wish to discuss.

If you are unable to keep an appointment, please inform the reception staff as soon as possible so that your appointment may be offered to another patient.   

Patients who regularly fail to attend for their booked appointments, or cancel at very short notice, may be asked to leave our Practice list.

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Healthcare at night & weekends  - Between the hours of 6pm - 8am and at weekends, please call NHS 24 on 111.

Hospital Emergency Departments - Available at the Royal Infirmary or Edinburgh, St John's Hospital, Livingston and the Royal Hospital for Sick Children, Edinburgh. These services are for urgent and emergency situations only. 

Minor Injuries Clinic  - This is available at the Western General Hospital, Crewe Road South, Edinburgh, for minor cuts/burns, wound infections, sprains and small bone breaks from shoulder to fingers and knees to toes. 

Other assistance available 

For advice on emergency dental treatment visit www.nhsinform.scot/care-support-and-rights/nhs-services.

Local pharmacies will provide you with help and advice on common health problems, minor ailments and questions about medicines. 

Opticians have appointments available for dry, red, sore, watery, sticky or itchy eyes, cycsts and conjunctivitis and the necessary equipment for detailed eye examinations. 

Sexual Health Services - The Chalmers Centre provides care and advice including emergency contraception.  For appointments and advice call 0131 536 1070 or visit  www.lothiansexualhealth.scot.nhs.uk 

Urgent Mental Health Support- useful phone numbers: 

Mental Health Assessment Service (MHAS) - 0131 537 6000

Breathing Space helpline - 0800 838 587

Samaritans - 0845 790 9090

Edinburgh Crisis Centre - 0808 801 0414