Our Commitment To Patients

Grange Medical Group

Our Commitment To Patients

  • To promote good health and encourage disease prevention.
  • To be treated as an individual with courtesy and respect.
  • To have the right of support from a relative, friend, patient advocate or any other individual.
  • To be given adequate time at your appointment.
  • To give, whenever possible, 24 hours notice of any surgery or clinic cancellation.
  • To see you as close to your appointment time as possible.
  • To advise you when surgeries are running more than 30 mintues late, or if a Doctor has had to attend to an emergency outwith the Practice.
  • To be asked whether you wish to participate in training or research. Your decision to refuse will be respected.
  • To be guaranteed confidentiality of information relating to your care.
  • To be invited to comment on our services and help us make improvements to existing and future services.


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Latest News

Healthcare at night & weekends  - Between the hours of 6pm - 8am and at weekends, please call NHS 24 on 111.

Hospital Emergency Departments - Available at the Royal Infirmary or Edinburgh, St John's Hospital, Livingston and the Royal Hospital for Sick Children, Edinburgh. These services are for urgent and emergency situations only. 

Minor Injuries Clinic  - This is available at the Western General Hospital, Crewe Road South, Edinburgh, for minor cuts/burns, wound infections, sprains and small bone breaks from shoulder to fingers and knees to toes. 

Other assistance available 

For advice on emergency dental treatment visit www.nhsinform.scot/care-support-and-rights/nhs-services.

Local pharmacies will provide you with help and advice on common health problems, minor ailments and questions about medicines. 

Opticians have appointments available for dry, red, sore, watery, sticky or itchy eyes, cycsts and conjunctivitis and the necessary equipment for detailed eye examinations. 

Sexual Health Services - The Chalmers Centre provides care and advice including emergency contraception.  For appointments and advice call 0131 536 1070 or visit  www.lothiansexualhealth.scot.nhs.uk 

Urgent Mental Health Support- useful phone numbers: 

Mental Health Assessment Service (MHAS) - 0131 537 6000

Breathing Space helpline - 0800 838 587

Samaritans - 0845 790 9090

Edinburgh Crisis Centre - 0808 801 0414