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Useful Resource Information

Appointments System

Most routine appointments are on the day and get released at 8 am each morning. Please call 0131 447 1646 to book which could be either telephone call or face to face appointment. We also provide some pre-bookable appointments for up to 2 weeks ahead.

Please be aware there are limited number of slots each day depending on how many GP’s we have in practice so you may be asked to call back another morning.

Emergencies can be seen on the same day by the Emergency/Duty doctor.

You can book a nurse appointment up to 4 weeks in advance.

Most appointments with doctors and nurses are for 10 minutes to address one condition/problem.  If you have complex health needs or have several things you need to discuss please ensure you let reception staff know when making your appointment to enable a longer appointment length to be arranged.

Your doctor or nurse may ask you to make another appointment should the time allocated not be long enough to cover all the things you wish to discuss.

Late For Your Appointment

Please attend your appointment on time, if you are late you may not be seen. If you are not seen you will not be able to rearrange your appointment until the next working day-except in the event of an medical emergency that requires immediate attention.

Home Visits

If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 10am.

Home visits take up much more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen.

Cancel an Appointment

If you are unable to attend your appointment please cancel more than 40 minutes before your appointment time.

Patients who regularly fail to attend for their booked appointments, or cancel at very short notice, may be asked to leave our Practice list.


If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.

Similarly if a patient would prefer the presence of a chaperone, they should also inform the doctor.

Medical Education

We are a training practice and you may be offered an appointment with a GP Registrar. These doctors are fully qualified will have had experience in several hospital specialties. They are completing their specialist training as a GP.

We also teach medical students and sometimes you may be asked to see the doctor or nurse with a student present. You will always be asked beforehand if this is acceptable and you may ask for the student to withdraw if you prefer to have your consultation in private.

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Extended Practice Opening Hours

The Practice offers extended hours surgeries on Monday/Wednesday and Thursday 7.30-8am 

Opening Times

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